Track Order

Your tracking number is emailed to you automatically as soon as your order is fulfilled. Orders are processed within 24 to 48 hours, so if it has been less than two business days, it's still being packed.

Track a package

Paste the USPS tracking number from your email into the USPS tracking tool. Once the package is fulfilled, it's in USPS custody and their tracking is the source of truth.

Never got a tracking email

Check your spam folder first, then email shop@lavishcollection.us with your order number and we'll resend it. You can also call the salon at 757-816-3771.

Tracking says delivered but nothing arrived

Start a USPS missing mail investigation using your tracking number, then email us so we can follow up with you.